Privacy Policy
This Privacy Policy explains how BrainyVoyage collects, uses, and protects your information when you use our Instagram automation services.
Key Point: We only collect data necessary to provide our services and never sell your personal information to third parties.
1. Information We Collect
Our application collects and processes the following information when you connect your Facebook/Instagram account:
- Facebook Account Information: Your Facebook user ID, name, email address (if provided), and profile picture.
- Page & Instagram Data: Information about your connected Facebook Pages and Instagram Business Accounts including page names, IDs, access tokens, and Instagram usernames.
- Post & Comment Data: Content of your Instagram posts, captions, comments (including comment text, usernames, timestamps), and engagement metrics.
- Settings Data: Your configured keywords, custom messages, and reply templates stored in our database.
2. How We Use Your Information
We use the collected information to:
- Provide core functionality of automated comment responses
- Send customized messages when keywords are detected
- Manage your connected social media accounts
- Improve our service and troubleshoot issues
- Comply with legal requirements
3. Data Sharing & Disclosure
We do not sell your personal data. Information may be shared with:
- Meta Platforms: To authenticate and interact with Facebook/Instagram APIs
- Service Providers: MongoDB for data storage, hosting providers
- Legal Compliance: When required by law or to protect our rights
4. Data Retention
- User account data is retained until you delete your account
- Instagram comments are automatically deleted after 7 days
- Access tokens are stored until you revoke them via Facebook
5. Your Rights
You may:
- Access, update, or delete your personal data
- Disconnect your Facebook/Instagram integration
- Opt out of data processing (though this will disable service functionality)
6. Security Measures
We implement:
- Secure OAuth 2.0 authentication
- Encrypted database storage
- Limited access tokens with only required permissions
- Regular security audits
Terms of Service
By using BrainyVoyage's Instagram automation services, you agree to these Terms of Service.
1. Acceptance of Terms
By using this service, you agree to:
- Comply with all Meta Platform Terms (Facebook/Instagram)
- Not use the service for spam or abusive behavior
- Maintain responsibility for all automated messages sent
2. Service Description
Our service provides:
- Automated monitoring of Instagram post comments
- Customizable keyword-triggered responses
- Comment management tools (reply, hide, delete)
3. Prohibited Uses
You may not use this service to:
- Violate Instagram's Community Guidelines
- Send harassing, abusive, or misleading messages
- Automate interactions with minors' content
- Bypass Instagram's rate limits or terms
4. API Usage
You acknowledge:
- We use official Facebook Graph API (v22.0)
- Service is subject to Meta's API rate limits
- Certain features may become unavailable if API access changes
5. Disclaimer
We are not responsible for:
- Changes to Instagram's platform that affect functionality
- Content of user-generated comments
- Account penalties imposed by Meta for policy violations
6. Termination
We may suspend or terminate access for:
- Violation of these terms
- Abusive usage patterns
- Legal or regulatory requirements
7. Changes to Terms
We reserve the right to modify these policies at anytime and we will notify you via email or in-app notification.
Last updated: June 10, 2025